Last Updated: [Insert Date]
Welcome to Biker Pro Shop! We’re riders serving riders, committed to providing quality motorcycle gear and accessories with transparent policies that protect both you and our business. Please read these Terms carefully before using our website or making a purchase.
1. Acceptance of Terms
By accessing ridermotoequipment.com (“Site”) or making a purchase, you agree to be bound by these Terms and Conditions (“Terms”). If you disagree with any part, please refrain from using our Site.
2. Website Use and Intellectual Property
2.1 License
Biker Pro Shop grants you limited access to use our Site for personal shopping purposes. All content (text, images, logos) is our property or licensed to us and protected by copyright laws.
2.2 Restrictions
You agree not to:
- Reproduce, duplicate, or resell our products or content without authorization
- Use data mining or extraction tools on our Site
- Circumvent security features or attempt unauthorized access
3. Product Information
3.1 Product Range
We specialize in motorcycle gear including:
- Protective equipment (Armour, Helmets, Gloves)
- Riding apparel (Base Layers, Waterproofs, Ladies/Mens Clothing)
- Technical accessories (Communication Kits, Handlebar Accessories)
- Storage solutions (Backpacks, Bike Packs)
- Maintenance products (Cleaners)
3.2 Accuracy
While we strive for accuracy, product colors may vary slightly due to monitor settings. Technical specifications are provided by manufacturers – contact us at [email protected] for clarification.
4. Orders and Payments
4.1 Order Process
Placing an order constitutes an offer to purchase. We reserve the right to refuse orders due to:
- Pricing errors
- Suspected fraudulent activity
- Product unavailability
- Shipping restrictions to your location
4.2 Payment Methods
We accept:
- Visa
- MasterCard
- JCB
- PayPal
Note: Your card may be charged immediately upon order placement.
4.3 Pricing
All prices are in USD. International customers may incur additional:
- Currency conversion fees
- Customs duties (your responsibility)
5. Shipping Policy
5.1 Processing Time
Orders typically process within 1-2 business days after payment confirmation. Delays may occur during peak seasons.
5.2 Shipping Options
| Service | Cost | Carrier | Delivery Time | Tracking |
|---|---|---|---|---|
| Standard | $12.95 | DHL/FedEx | 10-15 business days | Full tracking |
| Free Shipping | Orders >$50 | EMS | 15-25 business days | Basic tracking |
5.3 International Shipping
We ship worldwide except certain Asian and remote regions. International orders may be subject to:
- Customs clearance delays
- Import taxes (customer responsibility)
6. Returns and Refunds
6.1 Return Policy
Our Rider’s Guarantee allows returns within 15 days of delivery, provided:
- Items are unused with original tags
- Original packaging is intact
- Proof of purchase is provided
6.2 Non-Returnable Items
For safety/hygiene reasons, these cannot be returned:
- Opened Helmet Visors/Spares
- Opened Cleaners & Accessories
- Communication Kits & Spares
- Customized items
6.3 Return Process
- Contact us within 15 days at [email protected]
- Complete our Return Request Form
- Wait for authorization (2 business days)
- Ship to: 2903 West 31st Avenue, Anchorage, US 99517
6.4 Refunds
Issued within 3-5 business days after we receive your return. Note:
- Original shipping costs are non-refundable
- Refunds processed to original payment method
- Allow 5-10 business days for bank processing
7. User Responsibilities
7.1 Account Security
If you create an account, you’re responsible for:
- Maintaining password confidentiality
- All activities under your account
7.2 Product Use
Motorcycle gear is designed for specific uses. You agree to:
- Use products as intended by manufacturers
- Regularly inspect safety equipment
- Follow all product care instructions
8. Liability Limitations
8.1 Product Liability
Biker Pro Shop isn’t liable for:
- Misuse of products
- Failure to follow manufacturer guidelines
- Normal wear and tear
8.2 Website Availability
We strive for 24/7 availability but aren’t liable for:
- Temporary downtime
- Technical issues beyond our control
9. Privacy
Your privacy matters. Our Privacy Policy details how we collect and use your information.
10. Changes to Terms
We may update these Terms periodically. Continued use after changes constitutes acceptance.
11. Governing Law
These Terms are governed by Alaska state laws. Disputes will be resolved in Anchorage courts.
12. Contact Us
Questions? Our rider support team is here to help:
Biker Pro Shop2903 West 31st Avenue
Anchorage, US 99517
Email: [email protected]
Rider’s Note: We stand behind our gear like we stand behind every rider. These Terms exist to protect both of us – so you can focus on the ride with confidence.
